Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and safeguard your personal information.

Last updated: April 2026

Information Collection

We collect personal information that you voluntarily provide when you interact with our website, book a consultation, or contact us through our inquiry form. This may include your name, email address, phone number, and any details you share about the services you are interested in or the concerns you would like to address during a session.

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, and pages visited. This information helps us understand how visitors use our site and allows us to improve your browsing experience.

Use of Information

The personal information we collect is used to respond to your inquiries, schedule and manage appointments, provide the services you have requested, and communicate with you about your sessions or follow-up care. We may also use your contact information to send you relevant updates about our practice, though you may opt out of such communications at any time.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is shared only to the extent necessary to operate our practice and provide the services you have engaged us for.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website. We use cookies solely to improve site functionality and user experience, not for targeted advertising.

Third-Party Services

Our website relies on a small number of trusted third-party services to function effectively. Our contact and inquiry forms are processed through Formspree, a secure form handling service. When you submit a form on our website, your information is transmitted through Formspree’s servers and forwarded to us. Formspree processes this data in accordance with their own privacy policy.

We embed Google Maps on our contact page to help visitors locate our clinic. When this map loads, Google may collect certain usage data in accordance with Google’s privacy policy. Our website is hosted on Vercel, a modern web hosting platform. Vercel may collect standard server logs and performance data as part of its hosting services.

We encourage you to review the privacy policies of these third-party services for a complete understanding of how they handle your data. We select our service providers carefully and only work with companies that maintain reasonable standards of data protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with applicable legal obligations. Contact form submissions and appointment records are kept for a reasonable period to support ongoing client relationships and administrative needs.

If you request that your personal information be deleted, we will take reasonable steps to remove it from our active systems, subject to any legal requirements that may require us to retain certain records.

Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal privacy law, you have the right to access the personal information we hold about you, request corrections to any inaccurate or incomplete information, and withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated. We are committed to addressing any concerns you may have about how your personal information is handled and will respond to all access and correction requests in a timely manner.

Contact for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Dr. Nidhi Bhan

4600 Hwy 7, Suite #208
Vaughan, Ontario L4L 4Y7
Canada

Contact Us

We will make every effort to respond to your inquiry promptly and to resolve any concerns to your satisfaction.